Home / Scope of operations / Service & maintenance

02 / 04

Service &
maintenance.

Equipment that stays ready for surgery.

Integrated logistics, maintenance and technical service for advanced medical technology, from robotic platforms to training simulators.

01 / Overview

Complex systems, handled to the highest professional standards.

Marlo Medic delivers integrated logistics, maintenance and technical service solutions dedicated to advanced medical technology. We support healthcare institutions by making sure that complex systems, such as robotic platforms and training simulators, are transported, installed and maintained to the highest professional standards.

Through structured maintenance programs, technical monitoring and fast-response service teams, we protect equipment performance and availability. Our partners can work with confidence and focus fully on clinical outcomes and education.

18
Countries where we have provided service and maintenance
6
Countries with our own offices and local teams
Toumai®
Robotic platforms and training simulators we install and maintain

02 / Device journey

The full journey of each device.

From international shipment to on-site setup and years of service, one team is responsible for the equipment.

  1. International shipment

    Logistics

    Coordinated transport from the manufacturer, with every document in place.

  2. Handling

    Complex and sensitive systems are handled by trained staff at every transfer.

  3. On-site delivery

    Delivered to the hospital safely, on time and in line with regulations.

  4. Installation and setup

    Installation

    Systems are installed, configured and handed over ready for clinical use.

  5. Structured maintenance

    Maintenance

    Planned maintenance programs keep equipment at full performance.

  6. Technical monitoring

    Ongoing monitoring helps us act before a problem reaches the operating room.

  7. Fast-response service

    When something needs attention, our service teams respond quickly.

Toumai robotic surgical system with its surgeon console in a hospital room
Toumai® surgical system, installed and ready for clinical use.

03 / Service footprint

Service and maintenance across Europe.

Countries where we have provided service and maintenance activities, from our offices in Central and Eastern Europe to Sweden, Spain and Turkey.

  • Albania
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Germany
  • Iceland
  • Italy
  • Montenegro
  • Netherlands
  • North Macedonia
  • Poland
  • Romania
  • Serbia
  • Slovenia
  • Spain
  • Sweden
  • Turkey
  • Office
  • Service & maintenance

05 / Contact

Building a healthier future together.